Shipments and returns

Your pack shipment

Packages are generally dispatched within 2 days after receipt of payment and are shipped via LuckyMall Courier service with tracking. Shipment choice you make, we will provide you with a link to track your package online.

Shipping fees include handling and packing fees as well as postage costs. Handling fees are fixed, whereas transport fees vary according to total weight of the shipment. We advise you to group your items in one order. We cannot group two distinct orders placed separately, and shipping fees will apply to each of them. Your package will be dispatched at your own risk, but special care is taken to protect fragile objects.

Packaging are eco-friendly and your items are well-protected.


If any defect after received product you have to mail or raise product complain from our portal. Our representative will call and verify, after that our  courier partner will received Packages from your side. Total time will take in this process 7-10 days.